Full Load: Privacy Policy

Game: Full Load: Laundry Sort (Android). Developer: Robi Games. Last updated: October 7, 2026.

This policy explains what data the game Full Load ("the game", "we") collects, why, and what choices you have. The game has no user accounts. We do not ask for your name, email address, phone number or location.

1. Data we collect

The game itself stores your progress (levels, settings, hints and other items) only on your device. Third-party services built into the game collect technical data described below:

• Device and app data: device model, operating system version, language, country (derived from IP address), app version, screen size.
• Identifiers: the Android advertising ID (if you allow it in your device settings), app-set and installation IDs generated by the services below.
• Gameplay data: levels started, won and lost, moves used, use of hints and items, which screens you open. This data is not linked to your name or contact details.
• Purchase data: which in-app product was bought, its price and currency, and the purchase receipt from Google Play (to detect fraudulent purchases). We never receive your payment card details; payments are handled by Google Play.
• Advertising data: ad impressions, clicks and rewards, used to show ads and to count revenue.
• Crash data: crash reports and technical logs when the game stops working.

2. Why we use it

• To run the game and keep your progress and purchases (for example, restoring "No Ads" after reinstalling).
• To understand how players use the game and make levels better (game analytics).
• To show ads, including rewarded ads you choose to watch, and to measure ad revenue.
• To measure which advertising campaigns bring new players.
• To find and fix crashes.

Legal bases (GDPR): performance of the service you requested, our legitimate interest in analytics, crash fixing and game improvement, and your consent for personalized advertising where required.

3. Services we use

These providers may process data on servers outside your country, including in the United States, under their own safeguards (such as Standard Contractual Clauses).

4. Advertising and your choices

• If you are in the European Economic Area, the United Kingdom or Switzerland, the game asks for your consent before showing personalized ads. If you refuse, you will still be able to play; ads will be non-personalized.
• You can change your choice at any time in the game: Pause, then "Ad privacy".
• You can reset or delete your advertising ID in your Android settings (Settings, Google, Ads).
• Buying "No Ads" turns off ads between levels. Rewarded ads remain optional.

5. How long we keep data

Analytics and advertising providers keep data according to their own policies, typically up to 2 years for analytics data and up to 90 days for crash reports. Progress saved on your device is deleted when you uninstall the game.

6. Children

The game is not directed at children under 16. We do not knowingly collect data from children. If you believe a child has used the game and data was collected, contact us and we will help remove it.

7. Your rights

Depending on where you live, you may have the right to access, correct or delete your data, to object to or restrict processing, to data portability, and to withdraw consent. Because the game has no accounts, we may need the advertising ID or installation ID shown by the service to identify your data. You can also file a complaint with your data protection authority (in Poland: Prezes Urzędu Ochrony Danych Osobowych, uodo.gov.pl).

8. Contact

Questions or requests: support@robi-games.com

9. Changes

We may update this policy. The date at the top shows the latest version. Significant changes will be announced in the game.